Transferable Limited Lifetime Warranty Registration Card

Who is covered:

  • The Limited lifetime warranty covers single-family residential properties only.This limited warranty extends to the original purchaser and one (1) individual transferee as specified herein.
  • A thirty (30) year limited warranty covers any other type of building or property including those owned by corporations, government agencies, partnerships, trust, religious organizations, schools, condominiums, homeowner associations, cooperative housing arrangements and apartment buildings. The warranty period will be thirty (30) years following the original date of product purchase.

What is covered:

  • Vinilvista and Ornamentalvista warrants vinyl and aluminum products ("product") to include: vinyl and aluminum fence, vinyl and aluminum railing and plastic lattice against defects or workmanship for as long as you own your home.
  • Vinylvista and Ornamentalvista warrants the product against peeling, flaking, rotting, chipping, cracking, blistering, or abnormal discoloration/fading* under normal atmosphere and weather conditions.
  • *After prolonged exposure to outdoor environments, all products will experience some gradual fading over time and its considered normal (up to a standard variations determined by Delta E Color measurement, not to exceed Delta 5).  Degrees of fading vary depending on geographical location, air pollution, exposure and other factors.

What this warranty does not cover:

  • This limited warranty does not cover damage resulting from accident, unreasonable use, neglect, alteration, improper service, improper installation, acts of God or any other causes not arising out of defects in materials or workmanship. Additionally, this warranty does not cover costs of installation, removal, reinstallation or surface mold and mildew created by excessive environmental conditions. Any Service or repair provided outside the scope of this limited warranty shall be at Vinylvista and Ornamentalvista's rate and terms then in effect.

What do we do to correct the problems? 

  • Should your Vinylvista & Ornamentalvista product prove defective under warranty, reference the website or call the phone number listed below. Your problem will be assigned a tracking number and an authorized representative will contact you to arrange a convenient time to schedule an onsite inspection, or request pictures, if need be.If after inspection product is deemed to be a manufacturer defect we will make arrangements to rectify the issue. You must have proof of your purchase in order for the problem to be corrected.

Transferee Coverage: Warranty coverage will be extended to one transferee on the aboved listed products with the following limitations. Transferee must obtain an original copy of the initial sales receipt(with proof of date) from the previous owner(s). Additionally, if fence is purchased from a builder or installer, documentation must be supplied that names the product installed on property and date of transfer.

To activate this warranty, the registration card must be completed and returned within 30 days of installation.

Limited Lifetime Warranty

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